Start Your Journey with mFax: A Beginner's Guide

To get started with your WL account, the first step is to set up a custom domain and branding by following the instructions provided in our setup guide. Custom domains and branding allow you to customize the look and feel of the platform to reflect your brand.

To make sure your account is configured to your liking, navigate to the account settings page and adjust the various settings available like email notifications, Caller ID, and more. Read our complete article on best practices for tips on what to settings you might want to adjust.

To grant access to another user, you can easily add them to the account by navigating to the Users tab and clicking New User. Please note that in this step, you are adding a user to your reseller account - we will go over adding users to subaccounts in a few steps.

To manage fax numbers in your account, you can provision new numbers, port existing ones, and assign them to users by accessing the fax number management section of your account dashboard as an admin.

To create accounts for your customers, you’ll want to create a subaccount which you can then add users to and assign usage limit plans to.

To keep track of usage and ensure costs are under control, you can run fax usage reports on subaccounts as an admin, giving you insights into how each subaccount is utilizing the fax service.